01
What should this service address?
Water entry can involve the cap, crown, brick or mortar, and roof/chimney junction. Where a stain appears does not identify which component needs work.
Ask for the assessed entry points and the findings supporting the proposed repair. Agree any separate roof scope before comparing proposals; do not assume a coating or new cap solves every leak.
02
What should be clear in the proposal?
These are questions for an agreed job, not guaranteed inclusions. Ask for the findings before accepting a repair choice.
Swipe across the table to compare all columns →
| Proposal item | What to confirm | Why it matters |
|---|---|---|
| Observed moisture | Where and when water is noticed | The observation is a starting point, not a diagnosis. |
| Assessed components | Cap, crown, masonry and roof junction findings | The proposed repair needs a stated basis. |
| Repair scope | Targeted components and retained areas | Compare equivalent work. |
| Related roof work | Responsibility and any separate qualified scope | Do not assume it is included. |
| Documentation | Notes or photos if provided | Keep the explanation with the proposal. |
03
What helps the next conversation?
- Share the exact property address and known appliance or fuel.
- Where and when moisture was noticed, with existing photos or prior findings.
- Use only safely accessible photos; do not climb, dismantle or test the system.
- Describe access limits and agree the actual visit scope and schedule.
